Política de reembolso
Sure — since you do not allow returns, but want to provide a full refund if the product arrives defective, damaged, or significantly different from what was ordered, I’d rewrite the policy like this:
Refund & Return Policy
We do not accept returns or exchanges for change of mind, incorrect size selection, or any other reason unrelated to a defective or incorrect product.
All sales are final once the order has been delivered.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately after receiving it. If your item arrives defective, damaged, or different from the item you ordered, please contact us as soon as possible at maachiayoub52@gmail.com.
To help us evaluate the issue, please provide your order number and clear photos or videos showing the problem.
If we confirm that the product is defective, damaged, or incorrect, we will process a full refund of the amount paid for the affected product using the original payment method.
Refunds
Once your claim has been reviewed and approved, we will process your full refund. The refund will be issued to your original payment method.
Please note that the time required for the refund to appear in your account may vary depending on your bank or payment provider.
If you have any questions regarding our Refund Policy, please contact us at:
Important
- No returns are accepted.
- No exchanges are accepted.
- Refunds are only available when the product is defective, damaged, or incorrect.
- Change of mind, ordering the wrong size, or simply not liking the product does not qualify for a refund.
- Customers must contact us promptly after receiving the order and provide evidence of the issue.